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How can we help you today?

Whether you’d like to explore Finance Australia options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Finance Australia experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Finance Articles

Online Loan Application Essentials: What to Know Before You Click Submit
Online Loan Application Essentials: What to Know Before You Click Submit
Welcome to the digital age, where online loans in Australia offer convenience and accessibility like never before. With a few clicks, financing for your next big purchase or consolidation of existing debts is at your fingertips. However, venturing into the world of online lending without a compass can leave you navigating choppy waters. - read more
Understanding the Fine Print: Fees and Charges in Personal Loans
Understanding the Fine Print: Fees and Charges in Personal Loans
Personal loans are a type of unsecured credit that allows individuals to borrow money for various personal expenses, including consolidating debt, making home improvements, or funding significant life events. Unlike secured loans that require collateral, personal loans rely on your creditworthiness, making them an accessible option for many Australians. - read more
Maximizing Your Borrowing Power: Strategies for Home Loan Comparison
Maximizing Your Borrowing Power: Strategies for Home Loan Comparison
When you're on the journey to owning your dream home, securing the right home loan is as critical as choosing the perfect location. The benefits of using online home loan calculators can't be overstated, as they wield the power to illuminate the murky depths of mortgage rates, terms, and payments with surprising precision. - read more

Finance News

RBA Maintains Stance Amid Inflation and Labour Market Challenges
RBA Maintains Stance Amid Inflation and Labour Market Challenges
28 Oct 2025: Paige Estritori
The latest commentary from Reserve Bank of Australia (RBA) Governor Michelle Bullock suggests that the central bank is unlikely to implement a rate cut in the immediate future. Despite recent data showing a rise in unemployment, Bullock labelled this as a single data anomaly rather than a genuine trend. The RBA remains focused on managing inflation while attempting to preserve gains in the labour market, although current data indicates potential reversals to pre-pandemic employment levels. - read more
Insuregroup Experiences Significant Growth in Truck Insurance Uptake
Insuregroup Experiences Significant Growth in Truck Insurance Uptake
28 Oct 2025: Paige Estritori
Insuregroup, a brokerage specialising in the transport and logistics sector, has reported a substantial 25% increase in truck insurance policies over the past year. This growth underscores the escalating demand for comprehensive insurance solutions as Australia's freight activity intensifies and regulatory requirements become more stringent. - read more
Transtar Linehaul's Fleet Goes Under the Hammer Amid Industry Challenges
Transtar Linehaul's Fleet Goes Under the Hammer Amid Industry Challenges
28 Oct 2025: Paige Estritori
The Australian transport industry is witnessing a significant event as Transtar Linehaul, a prominent trucking company, enters administration, leading to the auction of its $6 million fleet. This development not only presents opportunities for potential buyers but also highlights the ongoing challenges within the sector. - read more

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Knowledgebase
Balloon Payment:
A large payment due at the end of a balloon loan, usually after a series of smaller payments.