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How can we help you today?

Whether you’d like to explore Finance Australia options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Finance Australia experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Finance Articles

Debt Consolidation: How to Streamline Your Finances with a Personal Loan
Debt Consolidation: How to Streamline Your Finances with a Personal Loan
Debt consolidation is a strategy often utilized by individuals seeking to take control of their financial health. At its core, debt consolidation involves combining multiple debts into a single, more manageable loan, typically with more favorable terms such as a lower interest rate or a longer repayment period. - read more
The Great Debate: Pros and Cons of Refinancing Your Home Loan
The Great Debate: Pros and Cons of Refinancing Your Home Loan
In recent years, refinancing has emerged as a popular financial strategy for many Australian homeowners. With the housing market's dynamic nature and fluctuating interest rates, more people are considering the benefits of refinancing their home loans. This trend is not surprising, as refinancing can potentially reduce monthly payments, secure lower interest rates, and assist with debt consolidation. - read more
The Road to Recovery: How to Rebuild Your Credit for Future Loans
The Road to Recovery: How to Rebuild Your Credit for Future Loans
In today’s economy, a good credit score is more than just a number—it's a pivotal element of financial health that can open doors to necessary funding when it's most needed. Whether it's for purchasing a new home, investing in a business, or obtaining personal loans, a robust credit score in Australia is your ticket to favorable interest rates and loan terms. - read more

Finance News

Australian Brokers Favour Non-Bank Lenders for SME Loans
Australian Brokers Favour Non-Bank Lenders for SME Loans
23 Feb 2026: Paige Estritori
In the evolving landscape of small and medium-sized enterprise (SME) financing in Australia, a significant trend has emerged: brokers are increasingly directing their clients towards non-bank lenders. This shift is primarily driven by the need for faster loan approvals and more streamlined application processes, especially for loans under $500,000. - read more
Australian SMEs Embrace Growth with Increased Loan Applications
Australian SMEs Embrace Growth with Increased Loan Applications
23 Feb 2026: Paige Estritori
Australian small and medium-sized enterprises (SMEs) are demonstrating a notable shift in their approach to financing, moving from survival-focused borrowing to strategies aimed at business expansion. This change is evidenced by a 42% year-on-year increase in loan applications during the December quarter of 2025, as reported by non-bank lender OnDeck Australia. - read more
Non-Bank Lenders Escalate Legal Actions Amid Rising SME Insolvencies
Non-Bank Lenders Escalate Legal Actions Amid Rising SME Insolvencies
23 Feb 2026: Paige Estritori
The Australian small and medium-sized enterprise (SME) sector is witnessing a significant shift in creditor enforcement dynamics, with non-bank lenders increasingly initiating court-based recovery actions. This trend coincides with a rise in SME insolvencies, underscoring the evolving challenges within the business financing landscape. - read more

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Knowledgebase
Equity:
The amount of (or that portion of) an asset actually owned. Equity is the difference between the market value and the current amount of money still owing on the loan. This is also referred to as the owner’s interest.