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How can we help you today?

Whether you’d like to explore Finance Australia options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Finance Australia experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Finance Articles

The Ultimate Cheat Sheet for Aussie Borrowers: Top Loan Comparison Strategies
The Ultimate Cheat Sheet for Aussie Borrowers: Top Loan Comparison Strategies
In the dynamic world of Australian finance, securing a loan can be a pivotal move for individuals seeking to achieve their financial goals. Whether it's for purchasing a dream home, expanding a business, or simply consolidating debt, the importance of smart loan comparison cannot be overstated. With an array of lending products available, borrowers are often faced with a bewildering choice. That's why equipping yourself with powerful loan comparison strategies is not just important, it's essential. - read more
Top Mistakes to Avoid When Saving for Your First Home
Top Mistakes to Avoid When Saving for Your First Home
Embarking on the journey to homeownership is both exciting and daunting. It's a significant milestone that requires careful planning and disciplined saving. For many Australians, buying a first home represents a dream come true, and it's essential to approach it strategically. - read more
The In-Depth Guide to Boat Loans in Australia: What You Need to Know Before Diving In
The In-Depth Guide to Boat Loans in Australia: What You Need to Know Before Diving In
Australia, with its expansive coastline and spectacular waterways, naturally cultivates a rich culture of marine enthusiasts. Imagine the salty breeze on your face as you slice through waves, the call of seabirds overhead, and the freedom to explore hidden coves and beaches – this is the quintessential Australian boating lifestyle. - read more

Finance News

Electric Vehicle Financing Soars Amidst Market Decline
Electric Vehicle Financing Soars Amidst Market Decline
19 Apr 2026: Paige Estritori
In February 2026, the Australian Finance Industry Association (AFIA) reported a remarkable 48% year-on-year increase in electric vehicle (EV) financing. This surge occurred despite a nearly 3% decline in the overall motor finance market, indicating a strong consumer shift towards sustainable transportation options. - read more
Boating Industry Outlook for 2026: Embracing Innovation Amid Economic Challenges
Boating Industry Outlook for 2026: Embracing Innovation Amid Economic Challenges
19 Apr 2026: Paige Estritori
As the boating industry transitions into 2026, it faces a landscape marked by economic uncertainties and evolving consumer behaviours. Despite a softening in new retail sales during 2025, industry leaders maintain a positive outlook, emphasising the role of innovation and sustainability in driving future growth. - read more
MasterCraft's 'Let Her Rip' Campaign: Empowering Women in Boating
MasterCraft's 'Let Her Rip' Campaign: Empowering Women in Boating
19 Apr 2026: Paige Estritori
MasterCraft Boat Company has announced the return of its acclaimed 'Let Her Rip' campaign for 2026, a marketing initiative that celebrates and encourages female participation in the boating community. This campaign aligns with the industry's broader efforts to diversify its customer base and promote inclusivity. - read more

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Knowledgebase
Credit Score:
A numerical expression based on a level analysis of a person's credit files, representing the creditworthiness of an individual.