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How can we help you today?

Whether you’d like to explore Finance Australia options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Finance Australia experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.


Finance Articles

Essential Tips for Choosing the Right Personal Loan in Australia
Essential Tips for Choosing the Right Personal Loan in Australia
Personal loans are a type of financing option that individuals can use to fund various personal expenses. Unlike mortgages or car loans, they aren't earmarked for a specific purpose, giving borrowers more flexibility in how they use the funds. These loans are usually unsecured, which means you don’t have to provide collateral to borrow money. - read more
The In-Depth Guide to Boat Loans in Australia: What You Need to Know Before Diving In
The In-Depth Guide to Boat Loans in Australia: What You Need to Know Before Diving In
Australia, with its expansive coastline and spectacular waterways, naturally cultivates a rich culture of marine enthusiasts. Imagine the salty breeze on your face as you slice through waves, the call of seabirds overhead, and the freedom to explore hidden coves and beaches – this is the quintessential Australian boating lifestyle. - read more
How Your Credit Rating Impacts Your Loan Options: What You Need to Know
How Your Credit Rating Impacts Your Loan Options: What You Need to Know
A credit rating is essentially a numerical representation of your financial trustworthiness. It's like a report card for your creditworthiness, where higher scores indicate better financial habits. Lenders and financial institutions scrutinize this score when you apply for credit, serving as a primary factor in approving or denying loan applications. - read more

Finance News

Understanding the RBA's Recent Cash Rate Hike to 4.35%
Understanding the RBA's Recent Cash Rate Hike to 4.35%
21 May 2026: Paige Estritori
The Reserve Bank of Australia (RBA) has raised the official cash rate by 25 basis points to 4.35% during its May 2026 meeting. This marks the third consecutive rate hike this year, following increases in February and March. The decision aims to address persistent inflationary pressures within the Australian economy. - read more
How Major Banks Are Responding to the RBA's Latest Rate Increase
How Major Banks Are Responding to the RBA's Latest Rate Increase
21 May 2026: Paige Estritori
Following the Reserve Bank of Australia's (RBA) decision to raise the cash rate to 4.35% on May 5, 2026, Australia's major banks have announced they will pass on the full 0.25% increase to their customers. This move affects both variable home loan rates and savings accounts. - read more
The Growing Impact of Interest Rate Hikes on Australian Mortgage Holders
The Growing Impact of Interest Rate Hikes on Australian Mortgage Holders
21 May 2026: Paige Estritori
The Reserve Bank of Australia's (RBA) recent decision to raise the cash rate to 4.35% has intensified financial pressures on Australian households, particularly mortgage holders. This marks the third consecutive rate hike in 2026, contributing to increased mortgage repayments and heightened financial stress. - read more

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Knowledgebase
Revolving Credit:
A type of credit that does not have a fixed number of payments, in contrast to installment credit.