If you have a question about the information or resources on Finance Australia, or would like to share feedback, we welcome your comments. You can explore our information and resources about personal and business finance in Australia. This website does not accept applications or quote requests, arrange referrals, or provide personalised financial, credit or insurance advice.
We also value your feedback and suggestions - they help us continually improve the Finance Australia experience and ensure our content and resources meet the needs of our users.
For general questions, compliments or complaints about our website, please write to Clark Family Pty Ltd at the mailing address below.
If your enquiry relates to a quote, application status, existing insurance policy or loan, repayment, claim, approval decision or another matter being handled by a broker, lender, insurer or other provider, you should contact that business directly. We do not make lending or insurance decisions and do not have access to brokers’ or providers’ application, policy, loan or claims systems.
Please do not include sensitive personal or financial information in your correspondence, such as passwords, banking details, credit card details, Tax File Numbers, identification documents or other information that is not necessary for us to respond to your message.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about our website, including the way your personal information has been handled, please write to us at the mailing address above in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If your complaint concerns a broker, lender, insurer or other financial services provider, contact that business first. If it remains unresolved, you can contact the Australian Financial Complaints Authority (AFCA) to check whether it can consider your complaint. AFCA is an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide when contacting us will be handled in accordance with our Privacy Policy. We use the information in your correspondence to respond to your enquiry and manage your request.
You can request access to or correction of your personal information at any time by contacting us in writing.
Website Operator and Further Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
For general information about financial services licensing and regulatory matters, please visit the ASIC website.
A practical guide to the main types of business finance available in Australia, including term loans, lines of credit, overdrafts, invoice finance, equipment finance, and secured or unsecured lending. - read more
A credit rating is essentially a numerical representation of your financial trustworthiness. It's like a report card for your creditworthiness, where higher scores indicate better financial habits. Lenders and financial institutions scrutinize this score when you apply for credit, serving as a primary factor in approving or denying loan applications. - read more
Creating a sturdy financial foundation is essential for Australians navigating the often turbulent waters of debt. A bulletproof budget does more than just track expenses; it acts as a buffer against unexpected financial downturns and provides a clear path toward financial freedom. Comprehending the full weight of this importance is the first step to turning one's financial destiny around. - read more
APRA’s latest banking indicators point to a lending market that is still open, but not loose. Mortgage credit continues to move through the system, yet the regulator’s focus on serviceability, risk controls and higher-risk lending means borrowers should expect applications to be examined carefully rather than waved through on headline income alone. - read more
Australia’s latest national accounts have given borrowers a fresh read on the economy: growth is continuing, but momentum remains uneven and household spending is still being tested by higher living costs. For anyone weighing up a personal loan, home loan refinance, vehicle finance or business funding, the message is less about one headline number and more about how stable income, expenses and cash flow look over the next year. - read more
Fresh lending and banking indicators are giving Australian borrowers a timely reminder: the headline interest rate is only one part of the finance decision. While some lenders have been adjusting selected offers and competition remains visible in parts of the market, arrears and repayment stress are still important signals for households and small to medium-sized businesses planning their next move. - read more
