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Whether you’d like to explore Finance Australia options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Finance Australia experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Finance Articles

The Ultimate Car Loan Checklist for First-Time Borrowers in Australia
The Ultimate Car Loan Checklist for First-Time Borrowers in Australia
Welcome to the world of car ownership! If you're a first-time borrower in Australia, you're likely to feel a mix of excitement and apprehension. Acquiring a car loan is a significant financial responsibility, and navigating through the options can be daunting. This introductory guide is designed to set you on the right path to making a well-informed decision. - read more
A Complete Guide to Caravan Financing: Securing Your Mobile Haven
A Complete Guide to Caravan Financing: Securing Your Mobile Haven
Caravans have surged in popularity across Australia, offering an unmatched fusion of comfort and mobility. This beloved mode of travel grants you the liberty to discover hidden gems off the beaten path while bringing along the comforts of home. With the rise of remote work and the enduring spirit of wanderlust, caravans provide a flexible lifestyle choice for adventurers, retirees, and families alike. - read more
The In-Depth Guide to Boat Loans in Australia: What You Need to Know Before Diving In
The In-Depth Guide to Boat Loans in Australia: What You Need to Know Before Diving In
Australia, with its expansive coastline and spectacular waterways, naturally cultivates a rich culture of marine enthusiasts. Imagine the salty breeze on your face as you slice through waves, the call of seabirds overhead, and the freedom to explore hidden coves and beaches – this is the quintessential Australian boating lifestyle. - read more

Finance News

Tasmania's Ambitious Plan to Build 4,000 New Homes
Tasmania's Ambitious Plan to Build 4,000 New Homes
02 May 2026: Paige Estritori
The Tasmanian and Commonwealth governments have recently announced a collaborative housing package designed to address the state's housing shortage and improve affordability. This initiative aims to construct approximately 4,000 new homes across Tasmania, with more than half—up to 2,101 dwellings—specifically allocated for first-home buyers. - read more
April Sees Minimal Growth in National Home Prices
April Sees Minimal Growth in National Home Prices
02 May 2026: Paige Estritori
Recent data indicates that national home prices in Australia experienced a modest increase of 0.3% in April, marking the slowest growth rate since January 2025. This deceleration is primarily attributed to price declines in major cities such as Sydney and Melbourne, where house prices fell by 0.6% during the month. - read more
Increased Competition in Entry-Level Housing Market Amid 5% Deposit Scheme Expansion
Increased Competition in Entry-Level Housing Market Amid 5% Deposit Scheme Expansion
02 May 2026: Paige Estritori
The expansion of the federal government's 5% deposit scheme has significantly influenced Australia's housing market, particularly within the entry-level segment. Recent analyses reveal that this initiative has intensified competition among first-home buyers and investors, leading to notable price increases for affordable properties. - read more

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Knowledgebase
Debt Consolidation:
Debt consolidation usually involves negotiating a new loan to pay other existing loans in order to get more favourable interest rates and terms.