


The restructuring is expected to result in a charge of A$560 million in the second half of fiscal 2025. Additionally, ANZ plans to review or terminate engagements with consultants and third-party contractors, affecting approximately 1,000 managed services roles. These measures are intended to simplify the bank's operations and improve overall performance.
For customers, particularly those seeking loans without traditional credit checks, it's crucial to understand how such organisational changes might impact service delivery. While ANZ aims to maintain high service standards, the reduction in workforce could lead to longer processing times or changes in customer service protocols. Prospective borrowers should stay informed about these developments and consider how they might affect their loan applications and financial planning.
In the broader context, ANZ's restructuring reflects a trend among major financial institutions to adapt to evolving market conditions and technological advancements. By focusing on operational efficiency, ANZ aims to position itself competitively in the Australian banking sector, ensuring it can meet the diverse needs of its customer base, including those with limited or poor credit histories.
Published:Monday, 13th Oct 2025
Source: Paige Estritori