The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.
A surge in scam reports has highlighted ongoing challenges as Australians continued to lose significant sums to fraudulent schemes.
Despite efforts to combat scams, reports to the national complaints authority reached unprecedented levels in 2023/24.
The Australian Financial Complaints Authority disclosed in its latest report that over 10,000 scams were reported last year, marking an alarming 81% surge compared with the previous reporting period. While this escalation is troubling, David Locke, chief ombudsman for the authority, noted a decline was observed in the later quarters.
"This decline in reports is heartening, but it's certainly not time for complacency," Locke emphasized. Initiatives by both the federal government and major banks have been cited as contributing factors to the reduction in scam activities.
However, Locke warns that "there is still a long way to go" in effectively addressing and mitigating scams across the board. The authority encountered over 10,000 scam-related cases, resolving 70% within 60 days, showcasing a need for faster and more efficient processes.
The ongoing fight against scams was coupled with a rise in financial distress cases. Complaints spurred by financial hardship increased by 18%, highlighting struggles with home, personal, and credit card loans. Ineffective communication and subpar handling during hardship assistance processes were frequently cited grievances.
Locke conveyed concerns regarding the financial industry’s response to these challenges, stating, "Over the past two years, consumers have faced a record level of premium growth in both car and home insurance." There remains a noticeable scarcity of adaptive measures concerning suitable resources and supportive product frameworks.
This article draws information from a recent AAP-delivered update, outlining critical elements of the Australian financial landscape over the past year. Navigating the complex web of financial fraud demands concerted efforts-from improving customer service to designing products focused on resolving grievances swiftly.
Published:Thursday, 31st Oct 2024 Source: Paige Estritori
Please Note: If this information affects you, seek advice from a licensed professional.
In a significant move to support first-home buyers, the Queensland Government has introduced the Boost to Buy scheme, a shared equity initiative designed to make home ownership more attainable. This program offers an equity contribution of up to 30% for new homes and 25% for existing homes, applicable to properties valued up to $1 million. Eligible households with incomes up to $225,000 can benefit from this scheme, which aims to reduce the deposit gap that often hinders first-time buyers. - read more
The recent expansion of the First Home Guarantee Scheme has led to a notable increase in borrowing among first-home buyers. Data from Loan Market Group indicates that, following the scheme's October expansion, first-time buyers in New South Wales borrowed an average of $750,250 in October, up from $630,200 in the previous quarter-a 19% increase. Similar trends were observed in South Australia, with average loans rising by $105,000. - read more
Victoria's existing stamp duty concession cap has become a significant hurdle for first-home buyers. The current scheme offers full stamp duty exemptions for properties up to $600,000 and concessions for those up to $750,000. However, with rising property prices, many first-time buyers find themselves exceeding these thresholds, resulting in substantial tax liabilities. For instance, purchasing a property valued at $750,001 incurs a stamp duty of $40,070, escalating to $55,000 for a $1 million property. - read more
Australia, with its expansive coastline and spectacular waterways, naturally cultivates a rich culture of marine enthusiasts. Imagine the salty breeze on your face as you slice through waves, the call of seabirds overhead, and the freedom to explore hidden coves and beaches – this is the quintessential Australian boating lifestyle. - read more
In today’s economy, a good credit score is more than just a number—it's a pivotal element of financial health that can open doors to necessary funding when it's most needed. Whether it's for purchasing a new home, investing in a business, or obtaining personal loans, a robust credit score in Australia is your ticket to favorable interest rates and loan terms. - read more
Welcome to the world of car ownership! If you're a first-time borrower in Australia, you're likely to feel a mix of excitement and apprehension. Acquiring a car loan is a significant financial responsibility, and navigating through the options can be daunting. This introductory guide is designed to set you on the right path to making a well-informed decision. - read more
Knowledgebase
Balloon Payment: A large payment due at the end of a balloon loan, usually after a series of smaller payments.
