Finance Australia :: Articles

Credit Card Secret Guarantee

What is the secret insurance feature of credit cards that most people don't know about?

Credit Card Secret Guarantee

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Most people use credit cards in some form or another but few truly appreciate one of the special features of credit cards that make using their credit card to insure their purchases.

Chargeback!

The credit card chargeback is probably one of the best hidden secrets of the credit card industry.

Although most consumers are familiar with reporting duplicate charges on their credit cards, not many are familiar with the term identifying the process.

That seems quite strange when you consider the fact that credit card charge backs have been in use since the inception of credit cards.

Anytime a cardholder notices an unauthorized transaction on his credit card, the first thing to do is contact the provider so that the charge can be reversed. In most cases, this will be done immediately without confirmation from the merchant.

No obligation

Need Money for a Bike?
Image for Need Money for a Bike?We offer fast, free, easy access to the best Bike Loan rates and options in the Australian market. Simply use our 3-minute Bike Loan enquiry form to see if you qualify … and you'll get instant access to our national specialist Bike Loan broker network for free advice and assistance through the approval process. No charge, no obligation!

The card issuer is not obligated, however, to reverse the charge until he completes an investigation, but this is a courtesy to the customer.

Do keep in mind that if you dispute a charge that is later found to be valid, the charge will be returned to your card.

In addition to unauthorized transactions, a charge back may also be generated for items that were never received, items received in poor conditions, or wrong items received.

In most cases, the merchant does not dispute the charge back amount.

Don’t wait 'til it’s too late.

Although the credit card charge back process is a guarantee to the cardholder that he doesn't have to pay for unauthorized transactions or inferior merchandise, it's important that a cardholder understand the importance of filing disputes in a timely fashion. it will not be honored after that date.

This rule does not generally apply to transactions that do not occur in person, however.

Credit card tips

In spite of all of the safeguards that the credit card issuer allows so that you don't have to pay for unauthorized transactions, it is still your responsibility to follow good credit card tips for safety.

The most important of these credit card tips is to follow your account closely so that you know the transactions that appear.

Doing this allows you to file a dispute in a timely fashion, and avoid the potential for missing a deadline for filing the dispute. Some issuers offer an immediate reversal of the charge, but this is not a requirement.

You also must remember that if a refund is issued and the merchant disputes the charge back, it may mean that you will be charged for the merchandise later.

For this reason, it's good practice not to file a dispute unless you are certain that you have a valid case.

The dispute process has been effective since credit cards were first issued, and it hasn't changed much over the years.

Many people do not understand the term charge back as it pertains to credit card disputes, but it remains as part of the credit card guarantee nonetheless.

The process prevents cardholders from being charged fraudulently and from having to pay for inferior merchandise or merchandise that never arrived.

Knowing when a charge appears on your statement is an important credit card tip because you cannot file a dispute for a transaction that is not yet on your credit card, even if you see it under your pending transactions.

It must physically post to your account before the credit card issuer can reverse the charge.

If you follow your account closely, you will find that it's much easier to file a dispute when a problem occurs, mostly because it will be much easier to provide the transaction date.

Without the transaction date, it becomes a little more difficult for the card issuer to research the validity of your dispute, so another important credit card tip is to have all of the information necessary when you file a dispute.

Things will proceed much smoother if you are prepared with all of the information.

You can compare credit card offers on our credit card comparison page for free!

Published: Sunday, 1st Aug 2021
Author: 8


Finance Articles

The Role of Business Insurance in Protecting Your Australian Enterprise
The Role of Business Insurance in Protecting Your Australian Enterprise
Starting and running a business in Australia can be an exhilarating experience, full of opportunities for growth and success. However, it also comes with its fair share of risks and uncertainties. From unexpected natural disasters to potential legal disputes, the threats to the sustainability of a business are ever-present. This is where business insurance becomes pivotal as a protective tool for Australian enterprises. It provides the much-needed safety net to help businesses mitigate potential losses and continue operations with confidence. - read more
The Ultimate Car Loan Checklist for First-Time Borrowers in Australia
The Ultimate Car Loan Checklist for First-Time Borrowers in Australia
Welcome to the world of car ownership! If you're a first-time borrower in Australia, you're likely to feel a mix of excitement and apprehension. Acquiring a car loan is a significant financial responsibility, and navigating through the options can be daunting. This introductory guide is designed to set you on the right path to making a well-informed decision. - read more
Maximizing Your Borrowing Power: Strategies for Home Loan Comparison
Maximizing Your Borrowing Power: Strategies for Home Loan Comparison
When you're on the journey to owning your dream home, securing the right home loan is as critical as choosing the perfect location. The benefits of using online home loan calculators can't be overstated, as they wield the power to illuminate the murky depths of mortgage rates, terms, and payments with surprising precision. - read more

Finance News

Australia's Marine Industry Surges to $229 Billion Economic Output
Australia's Marine Industry Surges to $229 Billion Economic Output
05 Dec 2025: Paige Estritori
Australia's marine industry has demonstrated remarkable resilience and growth, achieving an economic output of $229 billion in 2023. This represents a 19% increase compared to two years prior, as reported by the Australian Institute of Marine Science (AIMS). The sector now supports 712,000 full-time equivalent jobs, marking a 52% rise in employment. - read more
Australia and Vanuatu Strengthen Ties with $325 Million Nakamal Agreement
Australia and Vanuatu Strengthen Ties with $325 Million Nakamal Agreement
05 Dec 2025: Paige Estritori
In a significant move to bolster regional partnerships, Australia and Vanuatu have signed the Nakamal Agreement, a $325 million bilateral treaty aimed at enhancing economic, security, and cultural cooperation. Named after Vanuatu's traditional communal meeting place, the 'nakamal,' this agreement underscores the deepening ties between the two nations. - read more
Austal Limited Boosts U.S. Shipbuilding with $100 Million EFA Loan
Austal Limited Boosts U.S. Shipbuilding with $100 Million EFA Loan
05 Dec 2025: Paige Estritori
Austal Limited, a prominent Australian shipbuilder, has secured a $100 million loan from Export Finance Australia (EFA) to enhance its shipbuilding operations in Mobile, Alabama. This strategic funding is earmarked for the development of the Final Assembly 2 (FA2) project, a significant initiative aimed at increasing Austal's capacity to construct vessels for the U.S. Navy and Coast Guard. - read more

Free Loan Eligibility Assessment

Loan Amount:
Postcode:

All quotes are provided free and without obligation by a specialist from our national broker referral panel. See our privacy statement for more details.


Knowledgebase
Personal Loan:
A personal loan is usually made by a financial institution to an individual person without the need for the provision of asset security. Personal loans can generally be obtained for any worthwhile purpose subject to the lending criteria of the financ