Finance Australia :: Articles

Credit Card Secret Guarantee

What is the secret insurance feature of credit cards that most people don't know about?

Credit Card Secret Guarantee

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Most people use credit cards in some form or another but few truly appreciate one of the special features of credit cards that make using their credit card to insure their purchases.

Chargeback!

The credit card chargeback is probably one of the best hidden secrets of the credit card industry.

Although most consumers are familiar with reporting duplicate charges on their credit cards, not many are familiar with the term identifying the process.

That seems quite strange when you consider the fact that credit card charge backs have been in use since the inception of credit cards.

Anytime a cardholder notices an unauthorized transaction on his credit card, the first thing to do is contact the provider so that the charge can be reversed. In most cases, this will be done immediately without confirmation from the merchant.

No obligation

Need Money for a Bike?
Image for Need Money for a Bike?We offer fast, free, easy access to the best Bike Loan rates and options in the Australian market. Simply use our 3-minute Bike Loan enquiry form to see if you qualify … and you'll get instant access to our national specialist Bike Loan broker network for free advice and assistance through the approval process. No charge, no obligation!

The card issuer is not obligated, however, to reverse the charge until he completes an investigation, but this is a courtesy to the customer.

Do keep in mind that if you dispute a charge that is later found to be valid, the charge will be returned to your card.

In addition to unauthorized transactions, a charge back may also be generated for items that were never received, items received in poor conditions, or wrong items received.

In most cases, the merchant does not dispute the charge back amount.

Don’t wait 'til it’s too late.

Although the credit card charge back process is a guarantee to the cardholder that he doesn't have to pay for unauthorized transactions or inferior merchandise, it's important that a cardholder understand the importance of filing disputes in a timely fashion. it will not be honored after that date.

This rule does not generally apply to transactions that do not occur in person, however.

Credit card tips

In spite of all of the safeguards that the credit card issuer allows so that you don't have to pay for unauthorized transactions, it is still your responsibility to follow good credit card tips for safety.

The most important of these credit card tips is to follow your account closely so that you know the transactions that appear.

Doing this allows you to file a dispute in a timely fashion, and avoid the potential for missing a deadline for filing the dispute. Some issuers offer an immediate reversal of the charge, but this is not a requirement.

You also must remember that if a refund is issued and the merchant disputes the charge back, it may mean that you will be charged for the merchandise later.

For this reason, it's good practice not to file a dispute unless you are certain that you have a valid case.

The dispute process has been effective since credit cards were first issued, and it hasn't changed much over the years.

Many people do not understand the term charge back as it pertains to credit card disputes, but it remains as part of the credit card guarantee nonetheless.

The process prevents cardholders from being charged fraudulently and from having to pay for inferior merchandise or merchandise that never arrived.

Knowing when a charge appears on your statement is an important credit card tip because you cannot file a dispute for a transaction that is not yet on your credit card, even if you see it under your pending transactions.

It must physically post to your account before the credit card issuer can reverse the charge.

If you follow your account closely, you will find that it's much easier to file a dispute when a problem occurs, mostly because it will be much easier to provide the transaction date.

Without the transaction date, it becomes a little more difficult for the card issuer to research the validity of your dispute, so another important credit card tip is to have all of the information necessary when you file a dispute.

Things will proceed much smoother if you are prepared with all of the information.

You can compare credit card offers on our credit card comparison page for free!

Published: Sunday, 1st Aug 2021
Author: 8


Finance Articles

Creating a Bulletproof Budget: Tips for Australians Juggling Debts
Creating a Bulletproof Budget: Tips for Australians Juggling Debts
Creating a sturdy financial foundation is essential for Australians navigating the often turbulent waters of debt. A bulletproof budget does more than just track expenses; it acts as a buffer against unexpected financial downturns and provides a clear path toward financial freedom. Comprehending the full weight of this importance is the first step to turning one's financial destiny around. - read more
The Road to Recovery: How to Rebuild Your Credit for Future Loans
The Road to Recovery: How to Rebuild Your Credit for Future Loans
In today’s economy, a good credit score is more than just a number—it's a pivotal element of financial health that can open doors to necessary funding when it's most needed. Whether it's for purchasing a new home, investing in a business, or obtaining personal loans, a robust credit score in Australia is your ticket to favorable interest rates and loan terms. - read more
The Role of Business Insurance in Protecting Your Australian Enterprise
The Role of Business Insurance in Protecting Your Australian Enterprise
Starting and running a business in Australia can be an exhilarating experience, full of opportunities for growth and success. However, it also comes with its fair share of risks and uncertainties. From unexpected natural disasters to potential legal disputes, the threats to the sustainability of a business are ever-present. This is where business insurance becomes pivotal as a protective tool for Australian enterprises. It provides the much-needed safety net to help businesses mitigate potential losses and continue operations with confidence. - read more

Finance News

Australia Partners with Japan's Mitsubishi for $6.5 Billion Warship Fleet
Australia Partners with Japan's Mitsubishi for $6.5 Billion Warship Fleet
22 Jan 2026: Paige Estritori
In a landmark decision, Australia has awarded a AU$10 billion (US$6.5 billion) contract to Japan's Mitsubishi Heavy Industries for the construction of 11 Mogami-class frigates. This agreement signifies the most substantial defense industry collaboration between the two nations to date. - read more
Marsh Secures Role in Australian Navy's Maritime Insurance Program
Marsh Secures Role in Australian Navy's Maritime Insurance Program
22 Jan 2026: Paige Estritori
Global insurance broker Marsh has been appointed by the Australian government to oversee the insurance and risk advisory components of the Royal Australian Navy's Maritime Insurance Program (MIP). This program is integral to the nation's extensive naval fleet expansion and infrastructure development initiatives. - read more
GT Insurance Provides Flexible Solutions Amid Trade Uncertainties
GT Insurance Provides Flexible Solutions Amid Trade Uncertainties
22 Jan 2026: Paige Estritori
In response to recent shifts in global trade dynamics, GT Insurance is reaffirming its commitment to supporting Australian marine clients navigating these challenges. The imposition of US tariffs—25% on Australian steel and aluminium, and 10% on other exported goods—has introduced new uncertainties for local exporters, particularly in sectors like beef and bulk freight. These tariffs, effective from April 5, 2025, have prompted concerns about declining export volumes and reduced freight margins. - read more

Free Loan Eligibility Assessment

Loan Amount:
Postcode:

All quotes are provided free and without obligation by a specialist from our national broker referral panel. See our privacy statement for more details.


Knowledgebase
Volatility:
A statistical measure of the dispersion of returns for a given security or market index. Higher volatility indicates higher risk.