Finance Australia :: Articles

Credit Card Secret Guarantee

What is the secret insurance feature of credit cards that most people don't know about?

Credit Card Secret Guarantee

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Most people use credit cards in some form or another but few truly appreciate one of the special features of credit cards that make using their credit card to insure their purchases.

Chargeback!

The credit card chargeback is probably one of the best hidden secrets of the credit card industry.

Although most consumers are familiar with reporting duplicate charges on their credit cards, not many are familiar with the term identifying the process.

That seems quite strange when you consider the fact that credit card charge backs have been in use since the inception of credit cards.

Anytime a cardholder notices an unauthorized transaction on his credit card, the first thing to do is contact the provider so that the charge can be reversed. In most cases, this will be done immediately without confirmation from the merchant.

No obligation

Need Money for a Bike?
Image for Need Money for a Bike?We offer fast, free, easy access to the best Bike Loan rates and options in the Australian market. Simply use our 3-minute Bike Loan enquiry form to see if you qualify … and you'll get instant access to our national specialist Bike Loan broker network for free advice and assistance through the approval process. No charge, no obligation!

The card issuer is not obligated, however, to reverse the charge until he completes an investigation, but this is a courtesy to the customer.

Do keep in mind that if you dispute a charge that is later found to be valid, the charge will be returned to your card.

In addition to unauthorized transactions, a charge back may also be generated for items that were never received, items received in poor conditions, or wrong items received.

In most cases, the merchant does not dispute the charge back amount.

Don’t wait 'til it’s too late.

Although the credit card charge back process is a guarantee to the cardholder that he doesn't have to pay for unauthorized transactions or inferior merchandise, it's important that a cardholder understand the importance of filing disputes in a timely fashion. it will not be honored after that date.

This rule does not generally apply to transactions that do not occur in person, however.

Credit card tips

In spite of all of the safeguards that the credit card issuer allows so that you don't have to pay for unauthorized transactions, it is still your responsibility to follow good credit card tips for safety.

The most important of these credit card tips is to follow your account closely so that you know the transactions that appear.

Doing this allows you to file a dispute in a timely fashion, and avoid the potential for missing a deadline for filing the dispute. Some issuers offer an immediate reversal of the charge, but this is not a requirement.

You also must remember that if a refund is issued and the merchant disputes the charge back, it may mean that you will be charged for the merchandise later.

For this reason, it's good practice not to file a dispute unless you are certain that you have a valid case.

The dispute process has been effective since credit cards were first issued, and it hasn't changed much over the years.

Many people do not understand the term charge back as it pertains to credit card disputes, but it remains as part of the credit card guarantee nonetheless.

The process prevents cardholders from being charged fraudulently and from having to pay for inferior merchandise or merchandise that never arrived.

Knowing when a charge appears on your statement is an important credit card tip because you cannot file a dispute for a transaction that is not yet on your credit card, even if you see it under your pending transactions.

It must physically post to your account before the credit card issuer can reverse the charge.

If you follow your account closely, you will find that it's much easier to file a dispute when a problem occurs, mostly because it will be much easier to provide the transaction date.

Without the transaction date, it becomes a little more difficult for the card issuer to research the validity of your dispute, so another important credit card tip is to have all of the information necessary when you file a dispute.

Things will proceed much smoother if you are prepared with all of the information.

You can compare credit card offers on our credit card comparison page for free!

Published: Sunday, 1st Aug 2021
Author: 8


Finance Articles

An Insider's Guide to Enhancing Your Credit Profile for Any Loan
An Insider's Guide to Enhancing Your Credit Profile for Any Loan
Having a robust credit profile is one of the most critical factors for financial health, especially when seeking loans in Australia. Whether you're eyeing a new car, dreaming of a home or simply want to secure a personal loan for unexpected expenses, your credit score often dictates the outcome. Not only does it influence a lender's decision to offer you finance, but it also affects the interest rates you might be charged. - read more
The Great Debate: Pros and Cons of Refinancing Your Home Loan
The Great Debate: Pros and Cons of Refinancing Your Home Loan
In recent years, refinancing has emerged as a popular financial strategy for many Australian homeowners. With the housing market's dynamic nature and fluctuating interest rates, more people are considering the benefits of refinancing their home loans. This trend is not surprising, as refinancing can potentially reduce monthly payments, secure lower interest rates, and assist with debt consolidation. - read more
How Your Credit Rating Impacts Your Loan Options: What You Need to Know
How Your Credit Rating Impacts Your Loan Options: What You Need to Know
A credit rating is essentially a numerical representation of your financial trustworthiness. It's like a report card for your creditworthiness, where higher scores indicate better financial habits. Lenders and financial institutions scrutinize this score when you apply for credit, serving as a primary factor in approving or denying loan applications. - read more

Finance News

EU's Strategic Investment in Australian Critical Minerals
EU's Strategic Investment in Australian Critical Minerals
27 Nov 2025: Paige Estritori
The European Union (EU) is set to make direct investments in Australian critical minerals projects, aiming to secure essential resources vital for industries such as artificial intelligence (AI) and defence. This strategic move follows discussions between EU Trade Commissioner Maros Sefcovic and Australian Resources Minister Madeleine King, highlighting the EU's commitment to diversifying its supply chains and reducing reliance on unstable external sources. - read more
Strengthening Pacific Ties: The Nakamal Agreement
Strengthening Pacific Ties: The Nakamal Agreement
27 Nov 2025: Paige Estritori
In a significant move to bolster regional partnerships, Australia and Vanuatu have signed the Nakamal Agreement, a $325 million bilateral treaty aimed at enhancing economic, security, and cultural cooperation. Named after Vanuatu's traditional communal meeting place, the 'nakamal,' this agreement underscores the deepening ties between the two nations. - read more
South Australia's Marine Ecosystem Under Threat
South Australia's Marine Ecosystem Under Threat
27 Nov 2025: Paige Estritori
Since March 2025, South Australia has been grappling with a harmful algal bloom (HAB) that has significantly impacted marine life, local industries, and public health. The bloom has affected vast coastal areas, leading to mass fish kills and posing challenges for the fishing and aquaculture sectors, as well as tourism and beachgoers. - read more

Free Loan Eligibility Assessment

Loan Amount:
Postcode:

All quotes are provided free and without obligation by a specialist from our national broker referral panel. See our privacy statement for more details.


Knowledgebase
Equity:
The amount of (or that portion of) an asset actually owned. Equity is the difference between the market value and the current amount of money still owing on the loan. This is also referred to as the owner’s interest.